Chick-fil-A loses top spot as America’s favorite fast food chain (opens original article in a new tab)

Jersey Mike's Subs has surpassed Chick-fil-A as America's top-rated fast food chain according to the American Customer Satisfaction Index, with Jersey Mike's scoring 84 compared to Chick-fil-A's 83.

• Jersey Mike's Subs overtook Chick-fil-A as America's top-rated quick-service restaurant
• Chick-fil-A maintained a high customer satisfaction score of 83 but lost the top spot
• Jersey Mike's achieved a score of 84 due to freshness, food variety, value, and efficient business model