Cancer Death of Retired SF Firefighter Reignites Calls to Reform Blue Shield Coverage (opens original article in a new tab)

The death of San Francisco firefighter Ken Jones, who died from lung cancer after Blue Shield denied his treatment requests, has led to calls for reforming the insurance provider's policies. Advocates blame delays in care for his death, and Blue Shield has announced plans to assign dedicated care managers for complex claims.

• Ken Jones died from lung cancer after Blue Shield denied his treatment requests twice.
• Advocates blame Blue Shield's delays in care for Jones' death.
• Blue Shield will assign dedicated care managers for complex claims following Jones' case.