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HSBC, Hang Seng mobile app glitches lock out Hong Kong customers on Monday morning (opens original article in a new tab)

TL;DR

HSBC's mobile banking service experienced outages on Monday morning, preventing customers from logging in and causing disruptions to transactions.

  • HSBC mobile banking service interrupted, customers unable to log in on Monday morning
  • Customers received message about needing valid email and mobile number despite having them on file
  • Second HSBC mobile app outage in six months

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