HelloRide staff member goes into Siglap canal to retrieve shared bike left behind (opens original article in a new tab)

A HelloRide staff member retrieved a shared bike from a canal after it was reported by a member of the public, with the bike found undamaged and returned to service.

• HelloRide staff retrieved a shared bike from a canal after a public report
• The staff member used recovery equipment and successfully recovered the bike without damage
• HelloRide confirmed the incident was rare and emphasized their commitment to bike availability