The scalper bot wars: Why you never stood a chance in the BTS ticket queue (opens original article in a new tab)

Bots are systematically hijacking ticket sales and limited-edition items, leading to resale at inflated prices and creating a secondary market industry. Malaysia is exploring legislation to address the issue.

• Bots are used to buy high-demand tickets and items faster than humans, leading to resale at higher prices.
• Over 40% of online ticket bookings are done by bots in major markets.
• Malaysia is considering legislation to combat ticket scalping but currently lacks specific anti-scalping laws.
• Scalpers use rented software and underground networks to bypass security and secure inventory.