Revolut sent Elaine’s money to the wrong person, who didn’t return it (opens original article in a new tab)

Elaine's Revolut payment was sent to a stranger with the same name as her intended recipient, and Revolut could not recover the funds, resulting in the stranger keeping €120.

• Revolut sent Elaine's €120 payment to a random person with the same name as her intended recipient
• Elaine's saved contact did not appear in Revolut's search results, leading to the incorrect transfer
• Revolut stated it could not recover the funds without the recipient's consent and provided a goodwill payment