Tekvision Launches Flow Suite to Test and Assure Conversational AI and Customer Journeys (opens original article in a new tab)

Tekvision introduces Flow Suite, a testing and assurance solution for conversational AI and customer journeys, featuring FlowAX and FlowCX to ensure AI accuracy and automate journey testing across multiple channels.

• Tekvision launches Flow Suite with FlowAX and FlowCX to test conversational AI and customer journeys
• FlowAX ensures AI accuracy, compliance, and brand alignment through real calls and digital chats
• FlowCX automates testing of customer journeys end-to-end across voice and digital channels
• Flow Suite targets enterprises using AI, IVRs, self-service flows, and voice channels with SOC 2 Type II compliance