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Expedia Group Research Finds Fully Connected Hotels Eliminate Friction and Improve Revenue Performance (opens original article in a new tab)

TL;DR

Expedia Group research indicates that fully connected hotels experience improved revenue performance, reduced friction, and greater operational efficiency compared to those with basic or no connectivity.

  • Expedia Group research shows fully connected hotels have better revenue performance and less manual work.
  • 81% of fully connected hotels report improved occupancy, ADR, or RevPAR.
  • 95% of fully connected hotels feel confident about rate and availability changes across channels.

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