Air Canada Welcomes New Collective Agreement Ratified by its Customer Service Employees (opens original article in a new tab)

Air Canada's customer service employees ratified a new four-year collective agreement with Unifor, covering 6,000 workers, marking the third such agreement in 2026.

• Air Canada's customer service employees ratified a new four-year collective agreement with Unifor.
• The agreement covers approximately 6,000 employees in contact centres, customer relations, and airport roles.
• This is the third collective agreement ratified at Air Canada in 2026.
• Air Canada's Vice-President of Labour Relations thanked both bargaining teams for reaching the agreement.