AI adoption gains momentum, returns emerge but infra lags: Industry executives (opens original article in a new tab)

Indian enterprises are advancing AI adoption with measurable returns in operations, but face challenges in infrastructure and business model transformation.

• Indian enterprises are rapidly adopting AI, integrating it into core operations like customer service and software development with measurable returns.
• Panelists highlighted challenges including legacy data infrastructure, unequal computing resources, and sustainability concerns hindering deeper AI integration.
• Industry leaders emphasized the need for business model transformation, data readiness, and strategic prioritization to achieve successful AI adoption.