Canadians can now change their phone or internet plans for free (opens original article in a new tab)

Canadians can now change or cancel phone and internet plans without paying fees, as new rules prohibit activation and early cancellation charges. The CRTC implemented these changes to improve consumer control over services.

• New rules prohibit telecom providers from charging activation and early cancellation fees for Canadian phone and internet plans.
• The CRTC's Consumer Protections Action Plan allows customers to switch plans without extra costs.
• The Wireless and Internet Code helps Canadians understand their rights with service providers.