Ontario Ombudsman finds families unfairly denied COVID‑era payments (opens original article in a new tab)

Ontario's Ministry of Education accepted all 14 recommendations from an Ombudsman investigation that found five direct-payment programs from 2020-2023 unfairly denied funds to eligible families due to issues with custody verification and repeated eligibility problems.

• Ontario's Ministry of Education accepted all 14 recommendations from an Ombudsman investigation
• Five direct-payment programs from 2020-2023 unfairly denied funds to eligible families
• The programs had issues with custody verification and repeated eligibility problems