Ford CEO Jim Farley Says Culture Change Brought Quality Improvements (opens original article in a new tab)

Ford CEO Jim Farley states that a cultural shift led to quality improvements, with American workers surpassing competitors like Toyota and Hyundai in vehicle quality, calling the progress a 'four-year overnight success'.

• Ford CEO Jim Farley attributes quality improvements to a cultural change within the company.
• Farley claims American workers are outperforming Toyota and Hyundai in vehicle quality.
• He described Ford's progress as a 'four-year overnight success'.