Sex assault victim waited 13 hours for police response (opens original article in a new tab)

A woman reported being sexually assaulted on an Elizabeth line train and waited 13 hours for a police response through the British Transport Police's 61016 text service.

• Sex assault victim waited 13 hours for police response via BTP's 61016 text line
• BTP stated 61016 receives over 250,000 texts annually and is monitored 24/7
• Victim reported feeling unsafe and criticized the service as an 'illusion' despite advertising campaigns
• BTP is seeking two men linked to the assault and claims tackling sexual offending is a force priority