Pandemic travel credits worth millions about to disappear for thousands of Aussies (opens original article in a new tab)

Virgin Australia faces criticism for retaining $93 million in expired pandemic travel credits set to expire, with calls for refunds or extensions.

• Virgin Australia has $93 million in expired flight credits set to expire by June 30
• Senator Bridget McKenzie criticizes Virgin for retaining customer money instead of refunding
• Some customers face difficulties redeeming credits due to short deadlines and lack of awareness
• Other airlines like Qantas and Jetstar do not have expiry dates for their credits