HSBC fought customers 'tooth and nail' over scam but now it's fronting court (opens original article in a new tab)

HSBC is set to admit to failing customers in a spoofing scam case, potentially facing significant financial penalties as victims seek full reimbursement and compensation.

• HSBC faces court over alleged failure to protect customers from spoofing scams, potentially leading to financial penalties.
• Customers lost over $100 million in fraud-related losses between 2021 and 2024, with some receiving low reimbursement offers.
• HSBC admitted to systemic failures in detecting and preventing scams, including delayed investigations and inadequate fraud prevention measures.