McDonald’s testing AI-powered drive-thrus: What to know (opens original article in a new tab)

McDonald's is testing AI-powered drive-thru systems called 'Archy' in five Chicago-area locations as part of its 'McDonald’s Next' strategy, aiming to improve speed and accuracy without human intervention.

• McDonald's is testing AI drive-thru systems named 'Archy' in Chicago.
• The AI system is part of McDonald's 'Next' strategy to enhance customer experience.
• The project involves 5 test locations with over 1 million transactions processed.