McDonald’s testing AI-powered drive-thrus: What to know (opens original article in a new tab)

McDonald's is testing AI-powered drive-thru systems called 'Archy' in five Chicago locations, part of its McDonald's Next strategy to enhance speed and customer experience. The technology, developed by ArchIQ, has processed over 1 million transactions with 90% of orders completed without human intervention.

• McDonald's tests AI drive-thru 'Archy' in Chicago
• AI system processed 1 million transactions with 90% no human help
• Part of McDonald's Next strategy to improve speed and experience