Conversation Intelligence Firm Zenylitics Announces CEO Transition (opens original article in a new tab)

Zenylitics, a Dallas-based conversation intelligence firm, announced a CEO transition with Ken Pedersen becoming chairman and Kyle Carter taking over as CEO, along with a promotion for Shubham Upadhyay.

• Zenylitics' CEO Ken Pedersen will become chairman of the board effective September 30, 2026.
• Kyle Carter, co-founder and current vice president, will become the new CEO.
• Shubham Upadhyay will be promoted to vice president of delivery.